The political and administrative organization of each state depends on its own structure, as states possess legal personality and their own assets, allowing them to establish their own structural guidelines.
In 2024, the Municipality’s workforce was composed of 5,424 public servants, of which 42.5% were women and 57.5% were men. The first recorded data dates back to 2004, when the administration consisted of 18 entities and 4,358 employees; in that same year, the workforce increased by 24.5% due to the addition of seven new ministries.
The municipal workforce is distributed across four age groups: young adults (16 to 20 years), adults (21 to 40 years), middle-aged adults (41 to 60 years), and older adults (61 to 80 years). Of the total workforce, 96.0% are young and middle-aged adults, 0.5% are youth, and 3.5% are older adults.
The Ministry of Administration, through the Human Resources Department, provides continuous training to the municipal workforce with the goal of improving professional performance and enhancing the quality of public service.
The Municipal Public Administration is governed by principles of budgetary balance and sound public finances, in order to preserve macroeconomic stability within a framework of open government, transparency, and strict accountability.
The Municipality of Querétaro complies with Article 60 of the General Government Accounting Law by publishing on its official website (www.municipiodequeretaro.gob.mx) the documents established by legal regulations, including the draft Revenue Law, the Proposed Expenditure Budget, and other applicable normative provisions.
At the end of fiscal year 2024, total municipal revenues amounted to 7,772,758,024 pesos. Of this amount, 60.3% came from own-source revenues (mainly taxes), 23.8% from federal participations, and 15.2% from federal contributions.
In a detailed analysis, the Municipality of Querétaro received its issuer credit rating from the agency S&P Global Ratings on February 20, 2024, with a score of BBB/Stable/-- on the global scale and mxAAA/Stable/-- on the national scale (CaVal).
The solid fundamentals of the Municipality of Querétaro allow its credit rating to stand at the same level as Mexico’s sovereign rating. Its resilient economy, sophisticated financial management, and political stability are key strengths that support its global scale rating of ‘BBB’.
Moreover, the Municipality is one of the few local or regional governments in Mexico to hold the highest rating on the national scale: ‘mxAAA’. It currently has no outstanding debt and is expected to continue recording consistently high operating surpluses.
According to Moody’s Local Mexico, four key credit strengths have been identified:
1. High liquidity and very low debt levels. 2. Good administrative practices and internal governance. 3. Strong operating balances. 4. Dynamic economic performance and high own-source revenue.
The Municipality of Querétaro has focused its efforts on efficiently managing available resources, addressing the demands of its citizens, and ensuring the development of the district. To achieve this, various work strategies have been implemented, including planning based on different models and delivering results aligned with public expectations.
Based on the Planning Law of the State of Querétaro and through the integrated Results-Based Management (RbM) model, the voices of citizens were incorporated, along with proposals from various sectors, specialists, and the diagnostic assessment conducted by the government team.
Within the framework of the cross-cutting strategy “Human Rights Perspective” and as the central axis of all development-oriented initiatives, six pillars and twelve programs were defined to guide the actions of the municipal administration.
This is a permanent public policy within the municipal government, aimed at promoting the simplification of procedures and the implementation of specific actions through the use of digital technologies. During 2024, a total of 19 projects were incorporated in alignment with this strategy.
This is a set of methodological tools used to evaluate the execution of programs in accordance with the principles of goal and objective compliance verification, based on strategic and management indicators that help determine their social impact.
Its main responsibility is to evaluate and monitor the achievement of the objectives established in the 2021–2024 Municipal Development Plan (MDP) and its twelve budgetary programs, through the creation of a Results-Based Indicators Matrix (MIR) aligned with the MDP itself.
In compliance with the Administrative Responsibilities Law of the State of Querétaro, the Municipality has an Internal Control Body (Órgano Interno de Control, OIC), established as a decentralized public agency of the City Council with technical autonomy.
The mission of the agency is to “promote, evaluate, and strengthen the proper functioning of internal control within the Municipality of Querétaro by implementing a municipal system of prevention, supervision, control, auditing, and evaluation, with the goal of ensuring that human, material, and financial resources are managed and utilized properly in accordance with approved plans, programs, and budgets, within its scope of authority”.
Among its responsibilities are:
This entity is responsible for managing requests directed to government departments, notifying citizens, and responding to appeals submitted to the State Commission for Transparency and Access to Public Information of the State of Querétaro. In 2024, 24.3% fewer requests were recorded compared to the previous year.
The National Government Information Platform (INFOMEX) receives citizen requests and issues a unique tracking number for follow-up. The information must be delivered within a maximum of 20 business days.
The department that received the highest number of information requests from citizens was the Ministry of Sustainable Development, with 671 requests, followed by the Ministry of Government Affairs, which handled 415 requests. The following table provides a breakdown of the requests received.
